Privacy Policy

Privacy Policy

Last Updated: 23.07.2024

At Neo Clean, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you place an order, subscribe to our newsletter, or contact us.

Payment Information: When you make a purchase, we collect payment details necessary to process your order.

Usage Information: We collect information about your interactions with our website, such as the pages you visit, the time spent on our site, and other analytical data to improve your experience.

2. How We Use Your Information

Order Processing: To process and fulfill your orders, including sending order confirmations and delivery updates.

Customer Service: To provide customer support and respond to your inquiries.

Marketing: To send you promotional emails and newsletters if you have opted in. You can unsubscribe at any time.

Improvement: To analyze and improve our website, products, and services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies

We use cookies to enhance your browsing experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any linked websites you visit.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: care@neoclean.co.in

Phone: +91 87778 22696

Mailing Address: Block 9, Shanti Park, Aatghara, Baba Lokenath Sarani Road, P.O. Dhalua, Kolkata 700152, West Bengal, India.

Thank you for visiting Neo Clean and trusting us with your personal information.